Make An Online Payment
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Sign Up For Bill Pay
Sign up and log in to make payments, setup auto-draft payments, and view services.
If a payment needs to be made immediately, you can pay-by-phone or come into our office.
Payments are due on the 1st of each month. Past due payments will be subject to a late fee.
Please make online payments by 12 pm two (2) business days before your service day to allow for your payment to be processed.
Please allow 5 to 7 business days to receive and post your payments.
If payment is not received by the 10th day from the due date shown on the invoice, your account will be placed on stop service. No credits will be issued for missed services resulting from being placed on stop service for nonpayment. Accounts on stop service must make full payment, including late fees, by 12 pm two (2) business days before your next service date to resume service. Your trash and/or recycle will be picked up on their next normal scheduled collection day following payment.
Accounts that are more than 45 days past due are closed out and terminated. To resume service, you must call our office. The account will need to be paid in full plus any additional restart fees to resume services. If you have any questions or need assistance please feel free to call us 210.807.8555 during office hours, Monday through Friday from 8am-4pm. We are closed from 1pm to 1:30pm for lunch.